Javed Hi -- Thank you very much for organizing my holiday to Rajasthan last week! I had an enjoyable tour of the region and appreciate your efforts to meet my requests. Bharat my driver was very good, and I felt safe and was pleased with his professionalism throughout the week. I also appreciate that he kept his vehicle clean at all times, and he ensured that I was well looked after upon arrival at each hotel. The only disappointment with hotels was the Hans Hotel in Delhi. I forgot to mention to you when we met in Jaipur that the room I had on 16th April was not very nice, and I was very reluctant to return for the night of 22nd April. The first room was not clean and has not been remodelled. The breakfast restaurant was also dirty and it did not seem that the staff was interested in caring for their customers. I also had an issue with payment that first night and this issue had not been resolved (as you know) when I checked out on 23 April. I do want to say though that the room I was given for my 2nd stay was much nicer than the 1st, and if you do have customers stay at this hotel in the future please make sure they have one of the remodelled/upgraded rooms. This will make a HUGE difference. Everything thing else was well planned, and I had no problems with any other properties or sightseeing. It would have been useful to know in advance where I was going to have a guide for the day or half-day, and where I would not. I was confused by this during the week, and it seemed awkward to not be aware of this bit of information. The Navargarh Haveli in Jaipur was a delight and I also enjoyed the Tiger Den Resort setting and their service was great. The food at the Tiger Den was not so good so not sure I would stay there again for that reason only. If you have any questions for me please let me know. I certainly will recommend your company to any friends and family who will be travelling to India, and I will be in touch when I am ready to plan another trip. Thank you again! Cheers, Melissa Melissa Hutcheson H: 64 3 546 7615 M: 64 27 332 2692 huneebe@hotmail.com |